University Village at Charlotte

9915 University Village Blvd. Charlotte, NC 28262

Faq

When it comes to choosing the perfect place to live off-campus, we know that asking the right questions is key!

To make things easier for everyone, we've compiled a list of the most common things we are asked about, complete with answers!

If there's anything else you're curious about, please make sure to reach out to our friendly staff and we'll be more than happy to help!

The Preiss Company takes great pride in its communities. Each of our properties' staff are available for your student 24/7/365 and are just a phone call away. Our company specializes in student housing and trains our staff on how to effectively and properly respond to any situation that may arise. Our local property managers are supported by leasing, business, and maintenance personnel along with our professionally trained student staff. Many of our offices and staff are on-site and we have expert maintenance ready to assist your student with anything we can!

Take a look at our video to learn more about The Preiss Company.

With Individual Leases, YOU are only responsible for YOUR (or your student's) rent. You aren’t liable for your roommates' rent at all! Unlike a traditional lease or a joint lease, if your roommate transfers, graduates, or fails to pay his/her rent, it does not affect you or your lease. College students have enough to worry about. An individual lease is one less thing!

In our efforts to continue striving to create a safer living environment for your son or daughter, we now require all residents to carry an active renter's insurance policy during their lease term. Requiring renters insurance has become a common practice throughout both on and off-campus student apartments to adequately protect student's belongings such as text books, phones, electronics and other valuables. Our research has found that most of these items, if damaged or stolen, fall under your homeowner's deductible so there is no coverage in place. A renter's insurance policy also works to protect you from liability exposure created while your child is away from home such as negligent damage to the apartment unit, negligent damage to another resident's property or even injuries to guests while visiting. Renter's insurance provides peace of mind and protection from the unforeseen events that sometimes occur. For your convenience, we've identified a National insurance provider that has agreed to provide a comprehensive policy to residents at our communities at a preferred group rate! You can enroll in less than 2 minutes at http://www.ePremiumInsurance.com.

University Village at Charlotte offers FREE Roommate Matching to our residents. Your student won't have to worry about finding a roommate online or flyering the entire campus, we'll do the work for you and all you have to do is simply fill out a questionnaire!

Don't worry about hiring movers or renting a truck, we have fully-furnished options at many of our properties! The days of moving a bed up a flight of stairs are long gone... just bring your personal items and you're set!

All of our residents and their guarantors have access to their property's online resident portal, helping you and them keep up to date with their life here in Charlotte! You or your student can pay rent online via checking or savings account, set up automatic monthly payments, and submit maintenance requests, all with just a few clicks of your mouse!

Please be sure to read over our move out procedures and charges here.

YES! At University Village at Charlotte we LOVE our furry family members and want you to bring them with you! Make sure to register with the office and be advised that pet fees, additional pet rent and breed restrictions may apply.

There are plenty of parking spaces around the property for each resident as well as visitor guests!

Unfortunately we are only able to distribute one parking pass per resident in order to ensure that there is sufficient parking for everyone!

Deposits are dependent on your credit screening. You can read further about our qualifying criteria when you begin your application with us or contact our leasing office for more information.

Cable, internet, garbage, water, & a $40 electricity allotment (per resident) are all included in your monthly rental installment.

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